Mobile App — Overview & Installation
The Merq Mobile App is designed for field force agents. It supports the full daily workflow: attendance clock-in, store visit check-in/check-out, dynamic form submission, GPS tracking, and offline operation.
Requirements
Section titled “Requirements”- Android 8.0+ or iOS 14+
- Google account (for GPS/maps)
- Active Merq account with Mobile App Access permission
Installation
Section titled “Installation”- Download the app from the Google Play Store or Apple App Store (search “Merq Field”).
- Open the app. On first launch you will see the Onboarding screen.
- Tap Start Planning to register, or use your existing credentials to log in.
Permissions Required
Section titled “Permissions Required”When you log in for the first time, the app will request:
| Permission | Why it’s needed |
|---|---|
| Location (Always) | GPS verification at visit check-in/check-out and attendance |
| Camera | Selfie verification, photo tasks, barcode scanning |
Grant both permissions. If you deny them, you will not be able to check in or submit forms that require a photo.
Core Features
Section titled “Core Features”| Feature | Description |
|---|---|
| Attendance | Clock in and out with GPS + selfie verification |
| Visits | View assigned visits, check in at outlets, complete tasks |
| Forms | Fill dynamic forms with text, photos, barcodes, dropdowns, and more |
| Inbox | In-app notifications |
| Profile | View and edit personal information |
Offline Support
Section titled “Offline Support”All data is stored locally. You can fill forms and complete visits without an internet connection. The app will sync automatically when connectivity is restored.
Navigation
Section titled “Navigation”The app uses a bottom tab bar:
- Home — today’s summary (attendance status, tasks, visits)
- Visits — assigned visit list and visit history
- Inbox — notifications
- Profile — account settings and sign out